Appointments

Cancellation Policy

Cancellations Policy

Cancellation & Non-Attendance Policy

Cancellation / No Show Policy for Appointments

We understand that there are times when you must miss an appointment due to emergencies or obligations for work or family. However, when you do not call to cancel an appointment, you may be preventing another patient from getting much needed treatment. Conversely, the situation may arise where another patient fails to cancel and we are unable to schedule you for a visit, due to a seemingly “full” appointment book.If an appointment is not cancelled at least 24 hours in advance you may be invoiced for 50% of the treatment cost (that you missed) and/or asked to pay for the next treatment in advance.

We understand that delays can happen however we must try to keep the other patients and clinician on time. If a patient arrives 15 minutes past their scheduled time we will have to reschedule the appointment and subsequently this would be deemed as a non-attendance.

Book Your Appointment

Gift Vouchers

Pre-Built
Clinic Vouchers

THE RESET
VOUCHER
Quick Relief
£40Gift Voucher
★★★

Includes:
1x Structural Manipulation

(30 mins)

  • Initial consultation to understand pain, history, and goals
  • Movement and posture assessment to identify key restrictions
  • Structural manipulation where appropriate to restore alignment
  • Joint and spinal mobilisation to reduce stiffness and tension
  • Clear next-step plan and booking guidance for best results
Buy £40 Voucher
MAINTENANCE
VOUCHER
Most Popular
£65Gift Voucher
★★★★

Includes:
1x Advanced Massage

(50 mins)

  • Initial consultation to confirm goals and current symptoms
  • Advanced massage combining deep and soft tissue techniques
  • Joint articulations to keep movement smooth and unrestricted
  • PNF stretching to improve flexibility and tissue control
  • Myoblading to break down stubborn adhesions and tightness
Buy £65 Voucher
PERFORMANCE
VOUCHER
Premium Option
£100Gift Voucher
★★★★★

Includes:
2x Treatments — Structural Manipulation + Advanced Massage
(plus Acupuncture Add-On)

  • Consultation plus movement review to set performance focus
  • Advanced soft tissue and joint work to optimise mechanics
  • Structural manipulation where appropriate for alignment control
  • Western medical acupuncture to reduce pain and aid recovery
  • Clear plan for training, resilience, and future sessions
Buy £100 Voucher
PERFECT FOR GIFTING

Each voucher is designed to feel simple to buy, easy to redeem, and genuinely valuable for the recipient — whether they need a reset, regular maintenance, or a more performance-focused treatment experience.

What People Say

Testimonials

I don't normally write reviews for anything but felt this was very well deserved! I can not recommend this enough, truly professional, excellent treatment. Will be recommending to everyone! Thanks

Kerry Redgewell JonesAccounts Manager

Darren is one of the few I would recommend in this field, he is very knowledgeable and professional! He has made a huge improvement with my upper cross syndromeand my adductor pain in just 3 sessions! For the first time in years I can squat and deadlift without pain at all!!

Ben MorrisNutritionist

Excellent attention to detail throughout my treatment. Extremely knowledgeable and professional would definitely recommend,thanks

Julia GrierLecturer

An outstanding service and facility. Been to see Darren a few times now with various issues, always greeted with and smile and warm welcome. Very knowledgeable about the body and gives realistic targets for your recovery. Would highly recommend.

Stanley MeltonRetired

Once again this man does not disappoint. Recommend anyone with any pains or injuries to see Darren Smith. I feel like a new man.

Charlie SaddMassage Therapist

Was told by a friend at my local hockey club to visit Darren at The Werx Clinic as I was suffering from back problems. Brilliant very professional and sorted my back out a treat. Would have no problems recommending this company in the future.

Tom WhitwoodBusiness Owner
4

Qualified Specialists

6427

Satisfied Customers

42

Services

26

Years of Experience

Pricing

Clinic Treatment Pricing

01

INITIAL
CONSULTATION

  • Full Postural Assessment
  • Gait Analysis
  • Exercise Prescription
  • Western Medical Acupuncture
  • Electro-Acupuncture
  • Spinal & Joint Manipulations
  • Vacuum Cupping
  • Ultrasound
  • Percussion Massage
  • Instrument Blading
  • Spinal Articulations
  • Joint Articulations
  • Massage Therapy
  • Myofacial Release

From £65.00

book now
02

FOLLOW-UP
TREATMENT

  • Full Postural Assessment
  • Gait Analysis
  • Exercise Prescription
  • Western Medical Acupuncture
  • Electro-Acupuncture
  • Spinal & Joint Manipulations
  • Vacuum Cupping
  • Ultrasound
  • Percussion Massage
  • Instrument Blading
  • Spinal Articulations
  • Joint Articulations
  • Massage Therapy
  • Myofascial Release

From £60.00

book now
03

RELAPSED
PATIENTS

  • Full Postural Assessment
  • Gait Analysis
  • Exercise Prescription
  • Western Medical Acupuncture
  • Electro-Acupuncture
  • Spinal & Joint Manipulations
  • Vacuum Cupping
  • Ultrasound
  • Percussion Massage
  • Instrument Blading
  • Spinal Articulations
  • Joint Articulations
  • Massage Therapy
  • Myofascial Release

From £65.00

book now
04

STRUCTURAL
MANIPULATIONS

  • Full Postural Assessment
  • Gait Analysis
  • Exercise Prescription
  • Western Medical Acupuncture
  • Electro-Acupuncture
  • Spinal & Joint Manipulations
  • Vacuum Cupping
  • Ultrasound
  • Percussion Massage
  • Instrument Blading
  • Spinal Articulations
  • Joint Articulations
  • Massage Therapy
  • Myofascial Release

From £40.00

book now
Qualified Specialists

We have highly qualified & experienced specialists to help you recover & relax.

Convenient Location

Located in the heart of Sprowston near to the city with plenty of free parking.

Relaxing Music

Music creates a subtle atmosphere of relaxation at The Werx Clinic.

Payment Options

We accept either cash or card (visa, mastercard, electron, etc) payments.

Flexible Schedule

Visit our clinic during clinical and out of hours times for appointments.

BOOKINGS & ENQUIRIES

GET IN TOUCH

For all enquiries, email is usually the best way to contact the clinic. It helps us keep everything organised in one place, respond more effectively, keep admin time efficient, and make sure your enquiry is handled promptly.

BOOK ONLINE Secure your appointment through the Online Booking System VISIT THE CLINIC 66 Blenheim Road, Sprowston, Norwich, Norfolk NR7 8AJ EMAIL THE CLINIC One central email address for all of your enquiries - hello@werx.group